Cafler AI
Scheduler and shop status

Everything coming into your shop today, on a single screen

Appointments, technicians, bays and cars in progress on the same screen. And Cafler AI, the AI for aftersales, tells you where to start so everything that has to go out today goes out.

Pending arrival2
+ New work order
AA-47-ZYTyres
Peugeot 308Beatriz Salgado
Núria Rocha13:30
Cafler AI suggests

This one closes faster than the rest. Start here and you buy time for the whole day.

Do itNot now
BB-11-FGBodywork
Renault ClioManuel Carvalho
Afonso Pinto15:00
Check-in2
#5 Cafler AI
CC-90-TVBattery
Citroën C4Rita Moreira
João Gomes10:30
DD-23-NMService
Renault MéganeRoberto Santos
Marta Sousa11:00
Blocked2
EE-74-HBBodywork
Mazda 3Inês Pereira
Afonso Pintowaiting on part
FF-55-JQBrakes
Opel CorsaCarlos Ferreira
Diogo Lopesestimate pending
In repair2
#2 Cafler AI
GG-33-LKOil + filters
Audi A3Marta Viana
Afonso Pinto09:30
#1 Cafler AI
HH-82-JLBrakes
VW GolfEduardo Costa
João Gomes11:00
At risk

Waiting on the lift · Brakes needs the lift and it is busy right now — in the queue.

Tell the customer
Ready for delivery2
II-14-MNService
Hyundai TucsonJoão Lourenço
Núria Rochapick-up 14:00
JJ-69-RSOil + filters
Toyota CorollaCristina Nunes
João Gomespick-up 16:30
One board

Your shop’s day, in whichever view you need

Each view answers a different question: what slot you have left today, how the week is shaping up, what is being worked on right now. Switch between them without leaving the module or losing your filters.

Give a drop-off time while the customer is still on the phone

The day by technician with its gaps, the week to spread the load and the month to place services and inspections with room to spare. You know straight away what you can promise and which lift you have to do it with.

Mon18Tue19Wed20Thu21Fri22Sat23Sun24
08091011121314
Oil + filtersGG-33-LKBatteryCC-90-TV
BrakesHH-82-JL
ServiceDD-23-NMOil + filtersJJ-69-RS
TyresAA-47-ZY
BrakesFF-55-JQServiceII-14-MN
BodyworkBB-11-FG
The AI for aftersales, inside the module

The order of the day, proposed and explained

You start the day knowing which car goes first and why. Cafler AI looks at the deliveries, the bays, the lift and each technician’s workload, and proposes an order you can apply as it comes or adjust your way.

  • First thing in the morning you have the order worth taking today’s cars in.
  • Every car comes with its reason in one line: the tightest delivery, the free bay.
  • What is approved with no slot, it offers to fit in: say how long it takes and it lands.
  • Apply, adjust or skip. Whatever you apply is logged and can be undone.
Cafler AI · Recommended order4 cars for today · in the order worth taking them
1
VW GolfUrgent
HH-82-JLEduardo Costa
Tell the customer
2
Audi A3Parts ready
GG-33-LKMarta Viana
Tell the customer
3
Citroën C4Bay free
CC-90-TVRita Moreira
Tell the customer
No slot yet · 1
No date
Peugeot 308
AA-47-ZYBeatriz Salgado

No service time — needed before it can be scheduled

Bring forward
How long does the job take?30 min1 h1 h 302 hHalf day
Booking

Book the appointment in the time the call takes

You pick up the phone, type the plate, and there is the customer, their car and what you did to it last time. The appointment is booked before you hang up.

  • Regulars never have to repeat their details: the plate brings them in.
  • A new car is created from the plate and little else; the rest, when you can.
  • Book them for another day or take the car in right now if it is at the door.
  • It suggests the freest technician and a compatible bay, and you say yes.
New appointmentType the plate and customer and vehicle fill themselves in
1Vehicle
2Service
3When
4Notes
Search customer or plateType the plate…
3 matches
HH-82-JL · VW GolfEduardo CostaHH-82-KL · Toyota CorollaCristina NunesHH-82-BC · Renault MéganeRoberto Santos
Customer and vehicle pulled from your CRM
CustomerEduardo CostaPhone+44 7•• ••• •••Mileage128,400 kmFuelDiesel
Been in 3 times · last visit 7 months ago
CancelNext
From the shop to the invoice

The car leaves with everything in writing, and you never type it twice

What gets decided at check-in travels all the way to the handover and the invoice. Nobody copies data from one screen to another, and the customer drives off with everything in writing.

  • Each technician sees their own and you see where every car stands, without asking.
  • Anything waiting on a part or an estimate shows up before it takes a bay.
  • The work order comes out of the appointment, and the invoice and handover from it.
  • The customer gets their appointment reminder, and you the alert if they miss it.
Oil + filters · GG-33-LK08:30 – 09:30 · Mon, 18 May
Customer fileMartaWork orderWO-2828Estimate£159
OKEverything ready to start
CustomerMarta VianaPhone+44 7•• ••• •••VehicleAudi A3 · 1.5 TSIMileage68,000 km · PetrolTechnicianAfonso PintoBayBay 1 · MechanicalDateMon, 18 May08:30 – 09:30StateIn repairNotesOil change + filters · 5W30
Cafler AI suggestsAdd a brake check · it has not been looked at in 34 months.+
Mark as finishedStart repair (work order)

Questions about the scheduler

Five, and each one serves a different decision: day, week and month to place the work coming in; the by-technician view to see what is being worked on right now; and shop status to know where each car stands. You switch between them from the same bar, without losing your filters.
No. Cafler AI proposes and explains why, citing where the data came from. Applying, adjusting or skipping is always your call, and whatever is applied is logged and can be undone.
Yes. The by-technician view shows work in progress: if a job booked from 10:00 to 11:00 is still open at 11:30, its bar keeps growing until it is closed. The shop status board sums up how many vehicles are in each state and what is blocked.
Four things, done once: the centre’s opening hours and holidays, the services you offer with their duration, the bays or lifts, and the employees with their specialities. With that, the scheduler can already suggest technician, bay and a free slot.
Yes. Each centre has its own schedule, hours and bays, and group administration can see the whole picture and move an appointment from one centre to another without re-entering the customer’s details.

See the scheduler running with your own services

A 30-minute live demo: we walk you through it with your shop’s hours, services and bays.