The AI for automotive aftersales
It answers your customers, prepares the quotes and organises the workshop. Your team gets its hours back for what it does best: fixing cars.
Running in more than 1,200 connected centres across 12 countries.
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The smart chat from Cafler AI
adapts to your workshop
You ask for something and it does it, under your supervision. You are always in control.
I'm Cafler's AI agent, what can I help you with today?
Specialised agents
A specialised agent in every module.
Every module of the platform is powered by an agent that suggests ways to run it better: which order to tackle the day's queue in, which part to restock before you run out, which customer is worth calling back. And it gives you the reason behind each recommendation in one line. But you're the one who decides.
Optimise your schedule
The workshop's day on one screen: who is working on what, in which bay and with which parts. Day, week, month and technician views, with live execution.
- Appointment states and alerts
- Move an appointment to another site
- Filters by technician, bay and service
WorkshopWhatsApp · 22:41CUSTOMER AGENT · WhatsApp
Your centre answers at 22:40 without you
It answers on WhatsApp, on the phone and from your website with your real catalogue and schedule: it gives prices, offers slots, books the appointment and hands control back to you when the conversation calls for it.
See the customer agent
Integrations that power your workshop
Cafler OS connects with the suppliers, ERPs and tools you already use so you can run everything from one place
Connected marketplace
Buy tyres, lubricants, batteries and parts straight from the platform. Live prices, updated stock and automatic orders to your usual distributors.
Accounting sync
Connect your ERP to sync invoices, tax numbering and automatic stamping.
Professional email
Send quotes, reminders and updates from your own inbox. Secure OAuth, no password sharing.
Automatic vehicle data
Get make, model, VIN, year and technical specs just by typing a plate. Carfax integration for accurate, up-to-date data.
An AI for every aftersales sector
Workshops, dealerships, fleets or service stations: Cafler adapts to how you work and runs it on autopilot.
Working at scale
Built for serious operations
We know workshops cannot afford surprises. Security is part of the foundations.
GDPR
Full compliance with European data protection.
ISO 27001
Information security certification.
Encrypted data
All your data encrypted at rest and in transit.
Full audit trail
Every action and AI decision is traceable.
Roles and permissions
Single sign-on and role-based access for your team.
Always your call
The AI asks before sending quotes or charging.
Always up to date
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