The intelligent operating system for automotive aftersales

The new operational layer that connects customers, workshops and operations through artificial intelligence.

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An AI that understands how a workshop works

Cafler officially introduces Cafler AI — a new generation of workshop software built entirely around artificial intelligence.

Already available in 10 countries and operating with more than 1,200 connected workshops, Cafler AI was built with one clear goal: eliminate operational workload so teams can focus on repairing vehicles and improving customer experience. The platform automates operations, manages customers, coordinates workshop bays, generates quotations, and optimizes workshop profitability through a single conversational layer. Most workshops still rely on fragmented tools and manual workflows. Cafler AI transforms the entire workshop operation into intelligent automated conversations.

An AI agent in every bay

Cafler AI

Hi, I'm CAFI — the AI for your workshop. Ask me anything.

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Built for every type of workshop

Independent workshops

Run your workshop with half the staff while serving twice as many customers. Automate bookings, quotations, and customer communication.

Workshop chains

Standardize operations across your network with centralized reporting and one dashboard for every location.

Diagnostic brands & OEMs

Connect diagnostic tools directly with Cafler AI and transform technical data into completed workshop services.

Strategic partners

Energy, insurance, fleets, or mobility companies can offer aftersales services directly inside their own customer journey powered by Cafler AI.

AI-native

An AI-native operating system for workshops

Predictive operations & maintenance

Smart procurement & inventory

Dynamic bay allocation

Chat-based workflows

Multi-channel conversational communication

Voice assistance

Intelligent pricing & margin optimization

Financial chats with live dashboards

Incident resolution

Visual validation for damages & diagnostics

Designed for workshop operations

Cafler AI connects the entire aftersales flow, from intake to delivery, so your workshop runs end to end.

Intelligent reception

Capture requests from messages, web, phone calls, or physical reception. Retrieve vehicle data, customer history, and service needs without forms or friction.

AI Diagnosis

Cross-reference symptoms with vehicle history, OBD-II codes and similar repair cases. Detect the most likely issue and the required parts automatically.

Instant quotations

Generate labor, parts, and margins automatically. Send quotations to customers through their preferred communication channel and push approved work directly into planning.