Cafler AI

The AI agents that work inside your workshop.

One organizes your day and carries out what you ask. Another keeps your money up to date. And others put the day's queue in order, tell you which customers to bring back, write the quote and recommend what to buy. All inside Cafler, all with your data.

See it working

It's not a bot that answers your questions. It's a Cafler AI agent.

Specialised in the automotive sector: it answers, recommends and executes — always under your control.

It does it, not just answers

You ask. It does it.

It creates appointments, customers, quotes, stock and work orders. In your database, for real — with the buttons to go and see it.

Answers with your data

It knows how your workshop is doing today.

Ask it about the day, about what you're delivering, about what's stuck. It answers with your numbers and suggests what to do with the gap.

Start wherever you want

Shortcuts and a text box.

The day's summary, the month's KPIs, the stuck vehicles, critical stock, the month-end close. Or type whatever you need, with nothing to learn.

TRY IT RIGHT HERE

Type it. It's already done.

This isn't a product video: it's the Cafler chat. Pick a request and watch it work, step by step, until it's done in the workshop.

Cafler · Workshop assistantMorning intake · Thu, 15 May · 09:14

I'm Cafler's AI agent, what can I help you with today?

Type what you need…
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Specialized agents

A specialized agent in every module.

Every module of the platform is powered by an agent that suggests ways to run it better: which order to tackle the day's queue in, which part to restock before you run out, which customer is worth calling back. And it gives you the reason behind each recommendation in one line. But you're the one who decides.

Make the most of your schedule

It prioritizes the queue, the gaps and inspection due dates.

Which vehicle to start with and why: promised handover, duration, parts on hand and workshop capacity.

Make the most of your schedule

Inside the same chat

Agents in the chat: you ask, it gets done.

One single conversation for everything. You don't pick who to talk to: you write what you need and the right specialty steps in. It's done in your database, with the button right there to go and see it.

Scheduling and appointments

You ask for the appointment the way you would say it out loud and it is booked, moved or canceled, with the slot and the technician already assigned.

Customers and vehicles

You add a customer, pull up their history or upload their paperwork. And you can load your whole book from an Excel, a CSV or a photo.

Quotes

You write the job in your own words and it comes back as lines matched to your catalog. It sends it to the customer and tells you the moment they reply.

Purchasing and stock

The delivery note goes in from a PDF or a photo, you see what needs restocking day by day and you buy on the marketplace.

Workshop setup

Opening hours, services, bays, staff, warehouses and pricing rules, one step at a time.

Finance and month-end close

Margin, revenue trend and top customers, with the recommendations ranked by priority.

22:45100
WorkshopWhatsApp · 22:41
Handled by the AI · 24/7
Number recognised · María L. · regular customer

CUSTOMER AGENT · WhatsApp

Your centre answers at 22:40 without you

It answers on WhatsApp, on the phone and from your website with your real catalogue and schedule: it gives prices, offers slots, books the appointment and hands control back to you when the conversation calls for it.

See the customer agent

Everyone sees their own thing.

Cafler AI adapts to the role of whoever asks, so a receptionist and the group administrator get different answers to the same question.

Role-based permissions

It only answers with what that person can already see in the platform, and always within your own workshop: the scope comes from the session, not from what it is asked.

Encrypted data

Encrypted at rest and in transit, processed in line with the GDPR, and ISO/IEC 27001 certification in progress.

It confirms before acting

Every important action goes through a one-line "shall I?".

It takes nothing for granted

If it couldn't do it, it says so. It never invents a result.

Frequently asked questions

What workshops ask us most about the agents.

No: it's your copilot inside Cafler OS. It saves you the journey in the day to day —creating an appointment, checking stock, registering a customer, uploading a document— and everything it does is recorded in its module, with its own screen and history.
Ask for it in plain words. "Book Monday at 10 for Anna's Ford Focus", "how much Michelin stock do I have?", "how do I set up opening hours?". Without walking through menus or knowing which screen everything lives on, and with the answer or the action done in seconds.
Yes, and it's what saves the most time. Give it an Excel, a CSV, a PDF, a Word file or a photo of a list and it extracts the data on its own: stock and packing slips, customers and vehicles, service rates, staff or warehouses. It shows you a summary of what it understood and loads it once you confirm.
It works from day one, and it performs at its best once you have opening hours, services, staff and the warehouse in place. If you haven't done that yet, Cafler AI takes you through it step by step: what to set up, in what order and what each thing is for.
It's designed not to make things up: it always checks your workshop's real data before answering and, if it doesn't have a figure, it says so instead of guessing. It confirms with you before every important action and never assumes one it hasn't completed, so what it tells you is what's in your platform.
It runs on Amazon Bedrock with Claude models: the most capable one for conversation, and a faster one for whatever appears inside a screen, where every second counts. And one design rule holds it all together: calculations with consequences — prices, quantities, priorities — are done by the platform, not by the model. The AI writes on top of figures that are already worked out.
Yes, Cafler AI comes with every Cafler OS plan. Each plan includes a monthly AI usage allowance, shared across your whole organization, and you can see your usage at any time from the back office.
We let you know in good time as you approach the limit, and you top up the allowance instantly from Settings — or move up a plan if it's worth keeping the pace. The allowance renews on its own every month.
See all frequently asked questions

Cafler AI

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