WhatsApp + AI · Inside your platform

Your workshop's WhatsApp, handled by AI 24/7

Don't get left behind

Leave us your details and our team will get in touch as soon as possible.

How does it work?

1
The customer writes on WhatsApp
2
The AI replies instantly
3
It books an appointment or quote — or hands it to your team
I'd like to book an appointment for tomorrow
M

Of course! We have two slots available:

10:00 AM
2:30 PM
Appointment confirmed · tomorrow 10:00

The same conversation,
two views

Your customer chats on WhatsApp as always. You and your team see that same conversation inside Cafler, with the vehicle context and everything the AI has already resolved.

The same conversation,
two views

WHAT IT SOLVES

An AI specialised in your aftersales

Connected to your calendar, your catalogue and your customers. This is what it does every day.

Ejemplo: Books appointments

Books appointments

Offers real slots from your calendar; the appointment lands straight in the OS.

Ejemplo: Quotes tyres

Quotes tyres

With your real catalogue. It generates the PDF and sends it by WhatsApp or email.

Ejemplo: Closes the sale

Closes the sale

The customer approves the quote from the chat and it gets booked.

Ejemplo: Registers the customer

Registers the customer

Just with the licence plate — no forms, no waiting.

Ejemplo: Speaks their language

Speaks their language

Replies in each customer's language, automatically.

Ejemplo: Never makes things up

Never makes things up

If it doesn't have the data, it hands the conversation to a workshop staff member.

SPECIALIZATION

Not a generic bot. It's an expert in your workshop.

Your customers won't notice they're talking to an AI: they get the service of your most experienced advisor. It knows the aftersales trade and knows your business, so it advises and resolves just like your best person would.

Masters the trade

It knows automotive aftersales. It understands a fault described by the customer, reads dashboard photos and voice notes, and gives a first diagnosis just like a workshop expert would.

Knows your business

Tailored to your workshop: it answers with your prices, your calendar and your real services, live from the platform. And it never makes things up — if it doesn't have the answer, it hands the conversation to your team.

A GENERIC BOT

Doesn't understand the fault. Just offers a fixed menu and defers.

YOUR EXPERT, WITH CAFLER

Understands the fault, guides the diagnosis and books the appointment.

8:59

Generic chatbot

online

Cafler AI

online

My steering wheel shakes when I brake, is it serious?08:20
I'm not sure I understood your query. I can help you with: opening hours, location or booking. Which one do you need info on?08:20
It's usually the brake discs or pads. Does the vibration show up mostly at high speed?08:20
I can book you a brake check tomorrow at 10:00. Diagnosis $40, no obligation.08:20

Understands photos and audio

The customer sends a photo of the dashboard or a voice note of the noise, and the AI interprets it.

Talks like your customers

It replies in each customer's language and tone, naturally — not with canned answers.

Adapts to your network

Each workshop with its own services, prices and calendar. Scale to several sites without losing the detail.

And you control everything from your platform

Every conversation lands in your inbox inside Cafler. You see what the AI resolved, what needs your attention and the appointments it already closed.

  • Every WhatsApp message, in a single inbox.
  • See the appointments and quotes the AI has already closed.
  • Smooth handover between the AI and your team, without the customer noticing.
Bandeja de entradaContexto del cliente

Why it pays off

24/7

Your customers attended every day of the year, at any hour.

100%

Of your customers attended instantly, with no waits or unanswered messages.

All in 1

All your WhatsApp conversations in a single channel, inside your platform.

Get started in minutes

Nothing new to install. No switching tools.

1

Connect your number

You link your WhatsApp to Cafler. Your usual number and brand.

2

The AI starts attending

It replies to your customers 24/7 from day one.

3

You supervise

From your inbox, with human handover whenever you want.

Security & privacy first

Your data and your customers’ data is used only to serve you. Never to train models. With oversight, guardrails and GDPR compliance in every conversation.

GDPR compliance

Personal data anonymised and handled under the GDPR, with guaranteed rights of access, rectification and deletion in every country we operate in.

End-to-end encryption

AES-256 encryption at rest and TLS in transit. Your customers’ information is inaccessible to third parties.

Real-time oversight

Guardrails that keep the agent within its domain, live conversation monitoring and configurable escalation to a human.

No training on your data

Your conversations, prices and customers are never used to train AI models — ours or third parties’.

Only verified answers

The agent replies only with real data from your business. If it doesn’t know, it says so and escalates — it never makes things up.

Full audit trail

Every agent action is logged and traceable: what it answered, with which data and why.

Frequently asked questions

What workshops ask us first

Yes. The customer keeps writing to your usual number.
Yes, it identifies itself as an assistant and can always be asked for a person.
The AI pauses, letting the customer know, and conversations pass to your team.
In each customer’s language, automatically.
Appointments and tyre quotes. We’ll keep adding services.
In your Cafler platform, GDPR compliant.

Let the AI handle your WhatsApp. You, on the workshop.

Tell us about your workshop and we’ll show you how AI can attend your customers without you losing a single conversation.