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Cafler AI
Voice AI

Your workshop’s phone, answered by AI

An AI assistant answers the calls you can’t pick up: it books appointments in your calendar, tells customers how their vehicle is coming along and leaves you a summary of every call. Your number stays the same.

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Live transcriptEmily Carter · Incoming call
Voice AI is picking up…

Illustrative example. The greeting is the one the assistant uses.

  • Never miss a booking. Every unanswered call is a customer calling the next workshop.

  • Your number stays the same. Customers dial the usual number; you just forward the line.

  • With your workshop’s data. Your calendar, work orders, estimates and customers.

  • Spending under control. The same price per minute in every pack and usage alerts as you go.

It answers the way your workshop would, with your real data

It works with your workshop’s calendar, prices and customers in Cafler OS: every answer comes from the system.

Books, moves and cancels appointments

It offers the real open slots in your calendar, confirms the appointment and logs it. If the customer can’t make it, it reschedules or cancels.

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Live transcriptJason Reed · Incoming call
Voice AI is picking up…

Every call, summed up in your CRM

What the assistant discussed is saved in CRM › Communications, in each customer’s record. You know what happened even if you weren’t on the phone.

  • A summary per call: who called, how long it lasted and what happened.
  • The outcome at a glance: appointment booked, estimate created or question answered.
  • The full conversation in the assistant’s inbox, next to your WhatsApp chats.
  • Usage alerts at 75, 85, 95 and 100% of your minute pack.
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Recent calls
  • Emily CarterToday · 9:42 AM · 1:12
  • Andrew HayesToday · 9:15 AM · 2:05
  • Sarah CollinsYesterday · 6:30 PM · 0:54
  • Jason ReedYesterday · 5:08 PM · 1:31
  • Megan BrooksYesterday · 12:50 PM · 1:05

Up and running in three steps

Nothing to install and no new number for your customers.

  1. 1

    Have a Cafler plan

    Voice AI works inside Cafler OS, with any of the paid plans: Starter, Growth, Pro or Custom.

    See the plans
  2. 2

    Choose your minute pack

    100, 300 or 1,000 minutes a month, depending on the calls your workshop gets. The phone number is included.

    See the packs
  3. 3

    Forward your line

    Forward your usual phone number to the new one and, from then on, the assistant answers your calls.

A monthly minute pack, no surprises

Per location, with the phone number included. For US workshops with Cafler OS on a paid plan.

Voice S$40/month100 minutes a monthAbout 33 three-minute callsFor the calls you miss and after hours.
Voice MMost popular$120/month300 minutes a monthAbout 100 three-minute callsTo answer the phone all day long.
Voice L$400/month1,000 minutes a monthAbout 333 three-minute callsFor chains and high-volume workshops.
  • The same price per minute: $0.40 in every pack, and the same if you go over.
  • You decide what happens when your minutes run out: the assistant stops answering or keeps going.
  • Move up a pack whenever you need: the change is immediate and you keep the same number.

Pack minutes renew every month and don’t roll over. Call forwarding is charged by your carrier according to your phone plan.

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Frequently asked questions

No. They keep calling the usual one: call forwarding does the rest.
It greets callers with your workshop’s name, books appointments in the real open slots of your calendar, updates customers on their vehicle and estimates, collects the details for a tire estimate and answers with your prices and hours. Every call is summed up in the CRM.
With “Check now”: call from another phone and the platform tells you whether the call reaches the assistant. The test doesn’t use any minutes.
Yes. In that case the Cafler team sets it up with you and your carrier.
You choose: the assistant stops answering until your pack renews, or keeps going and the extra minutes are billed at the same $0.40 a minute. You can also move to a bigger pack. We let you know at 75, 85, 95 and 100% of your pack.
Your carrier may charge for forwarding depending on your phone plan. Cafler only charges for the pack.
Voice AI isn’t part of the Cafler OS free trial, because every line and every minute has a cost. Leave us your details and we’ll show you how it works in your workshop.
Voice AI is available for workshops in the United States and Spain.
See all questions

Never leave a call unanswered

Turn on Voice AI with your Cafler plan and let the assistant answer the calls you can’t pick up.

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Already using Cafler OS? Turn it on from the platform