Cafler AI
Scheduler and workshop status

Everything coming into your workshop today, on a single screen

Appointments, technicians, bays and cars in progress on the same screen. And Cafler AI, the AI for aftersales, tells you where to start so everything that has to go out today goes out.

Pending arrival2
+ New work order
FG 472 ZYTyres
Fiat TipoChiara Serra
Nora Rinaldi13:30
Cafler AI suggests

This one closes faster than the rest. Start here and you buy time for the whole day.

Do itNot now
DL 118 FHBodywork
Fiat PandaMichele Conti
Stefano Parisi15:00
Check-in2
#5 Cafler AI
GA 905 TVBattery
Lancia YpsilonLaura Marino
Giacomo Greco10:30
MI 236 NPService
Renault MéganeRoberto Santini
Marta Sala11:00
Blocked2
TO 741 HBBodywork
Mazda 3Ines Pellegrini
Stefano Parisiwaiting on part
BO 550 JQBrakes
Opel CorsaCarlo Ferrari
Danilo Rizzoestimate pending
In repair2
#2 Cafler AI
NA 338 LKOil + filters
Audi A3Marta Villa
Stefano Parisi09:30
#1 Cafler AI
RM 827 JLBrakes
VW GolfEdoardo Costa
Giacomo Greco11:00
At risk

Waiting on the lift · Brakes needs the lift and it is busy right now — in the queue.

Tell the customer
Ready for delivery2
PA 149 MNService
Hyundai TucsonGiacomo Longo
Nora Rinaldipick-up 14:00
VE 693 RSOil + filters
Toyota CorollaCristina Bianchi
Giacomo Grecopick-up 16:30
One board

Your workshop’s day, in whichever view you need

Each view answers a different question: what slot you have left today, how the week is shaping up, what is being worked on right now. Switch between them without leaving the module or losing your filters.

Give a drop-off time while the customer is still on the phone

The day by technician with its gaps, the week to spread the load and the month to place services and inspections with room to spare. You know straight away what you can promise and which lift you have to do it with.

Mon18Tue19Wed20Thu21Fri22Sat23Sun24
08091011121314
Oil + filtersNA 338 LKBatteryGA 905 TV
BrakesRM 827 JL
ServiceMI 236 NPOil + filtersVE 693 RS
TyresFG 472 ZY
BrakesBO 550 JQServicePA 149 MN
BodyworkDL 118 FH
The AI for aftersales, inside the module

The order of the day, proposed and explained

You start the day knowing which car goes first and why. Cafler AI looks at the deliveries, the bays, the lift and each technician’s workload, and proposes an order you can apply as it comes or adjust your way.

  • First thing in the morning you have the order worth taking today’s cars in.
  • Every car comes with its reason in one line: the tightest delivery, the free bay.
  • What is approved with no slot, it offers to fit in: say how long it takes and it lands.
  • Apply, adjust or skip. Whatever you apply is logged and can be undone.
Cafler AI · Recommended order4 cars for today · in the order worth taking them
1
VW GolfUrgent
RM 827 JLEdoardo Costa
Tell the customer
2
Audi A3Parts ready
NA 338 LKMarta Villa
Tell the customer
3
Lancia YpsilonBay free
GA 905 TVLaura Marino
Tell the customer
No slot yet · 1
No date
Fiat Tipo
FG 472 ZYChiara Serra

No service time — needed before it can be scheduled

Bring forward
How long does the job take?30 min1 h1 h 302 hHalf day
Booking

Book the appointment in the time the call takes

You pick up the phone, type the plate, and there is the customer, their car and what you did to it last time. The appointment is booked before you hang up.

  • Regulars never have to repeat their details: the plate brings them in.
  • A new car is created from the plate and little else; the rest, when you can.
  • Book them for another day or take the car in right now if it is at the door.
  • It suggests the freest technician and a compatible bay, and you say yes.
New appointmentType the plate and customer and vehicle fill themselves in
1Vehicle
2Service
3When
4Notes
Search customer or plateType the plate…
3 matches
RM 827 JL · VW GolfEdoardo CostaRM 827 KL · Toyota CorollaCristina BianchiRM 827 BC · Renault MéganeRoberto Santini
Customer and vehicle pulled from your CRM
CustomerEdoardo CostaPhone+44 7•• ••• •••Mileage128,400 kmFuelDiesel
Been in 3 times · last visit 7 months ago
CancelNext
Automatic assignment

The technician and the bay, proposed by workload

As you set the time, the diary has already checked who has the lightest day, which bay takes that service and what slot is free. It proposes all three with the reason beside it and the alternatives below, so you decide in one click.

  • The proposal arrives ready: technician, bay and time, without opening another screen.
  • Every choice comes with its reason: lightest load today, compatible bay, free slot.
  • Below it, the alternatives with each technician’s workload, in case you prefer someone else.
  • Accept the suggestion or assign manually. The last word is yours.
Automatic assignmentCafler AI suggests by workload · you decide
Suggested bayBay 2 · Mechanical
Best option
Giacomo Greco0 jobs todayLightest load today
Alternatives
Nora Rinaldi1 job today1 job today
Marta Sala1 job today1 job today
Stefano Parisi2 jobs today2 jobs today
Assign manuallyAccept suggestion
From the workshop to the invoice

The car leaves with everything in writing, and you never type it twice

What gets decided at check-in travels all the way to the handover and the invoice. Nobody copies data from one screen to another, and the customer drives off with everything in writing.

  • Each technician sees their own and you see where every car stands, without asking.
  • Anything waiting on a part or an estimate shows up before it takes a bay.
  • The work order comes out of the appointment, and the invoice and handover from it.
  • The customer gets their appointment reminder, and you the alert if they miss it.
Oil + filters · NA 338 LK08:30 – 09:30 · Mon, 18 May
Customer fileMartaWork orderWO-2828Estimate£159
OKEverything ready to start
CustomerMarta VillaPhone+44 7•• ••• •••VehicleAudi A3 · 1.5 TSIMileage68,000 km · PetrolTechnicianStefano ParisiBayBay 1 · MechanicalDateMon, 18 May08:30 – 09:30StateIn repairNotesOil change + filters · 5W30
Cafler AI suggestsAdd a brake check · it has not been looked at in 34 months.+
Mark as finishedStart repair (work order)

Questions about the scheduler

Five, and each one answers a different question: day, week and month to place the work ahead; by technician to see what is being done right now — if a job booked from 10:00 to 11:00 is still open at 11:30, its bar keeps stretching until it is closed; and workshop status to know where every vehicle stands and what is waiting on a part or an estimate. You move between them from the same bar, without losing your filters.
Yes. Put the booking widget on your site or share the link, and the customer picks service, day and time from the slots you have free; the appointment lands straight in your scheduler with their record and the vehicle already filled in. They get the confirmation and the reminder by email or SMS, and later on the periodic inspection and service reminders reach them when it is time to come back, so the scheduler also fills up with work you saw coming.
You drag the appointment to its new slot and the scheduler moves the technician and the bay with it. The change is logged, so the front desk always sees the right time.
It proposes and explains why, citing where it got the data: applying, adjusting or skipping is always your call, and whatever is applied is logged and can be undone. And if you would rather just ask, tell it to find a slot for a service and it leaves the appointment created, with the customer and the vehicle resolved, or moves and cancels it for you. Confirming is always yours.
In one click. The technician opens the job from their own view, the timer measures the real time of each stage, and once it is closed everything is ready to quote and invoice without typing the details again.
Yes. The reports sum up appointments completed and cancelled, no-shows, how busy each technician is and what was invoiced over the period, so you can compare weeks and see where you still have capacity.
Four things, and they are done once: the centre opening hours and holidays, the services you offer with their duration, the work bays — ramps, lifts, pits — and the technicians with their specialities. With that, the scheduler can already suggest technician, bay and a free time.
Yes. Each centre has its own scheduler, its own hours and its own bays, and group administration can see the whole picture and move an appointment from one centre to another without entering the customer details again.

See the scheduler running with your own services

A 30-minute live demo: we walk you through it with your workshop’s hours, services and bays.