Cafler AI
CRM agent

Who to call today, and why

Prepares your follow-ups every day: which customers to get back to, why and what’s at stake. With the WhatsApp ready to send.

Try it free
CRM follow-upRefresh
The AI Assistant suggests: I’d start with Sarah today: her inspection is due in 6 days.
Active6Scheduled2Postponed1Actions today5
Sarah MillerGB 521 KLNot contacted€320.00at stakeInspection due in 6 daysDid her last inspection with you and has no booking yet.Send WhatsApp
James WalkerFG 472 ZYEnquiry€540.00at stakeEstimate not answeredOpened the estimate twice and hasn’t replied.Send WhatsApp
Prepare messageSarah Miller · GB 521 KL
Inspection · Reminder
Hi Sarah, it’s the workshop. Your inspection is due in 6 days. Shall we book you in?
NameSarahPlateGB 521 KLDays6
Customer has given contact consent
Save draftSend via WhatsApp
WhatsApp sent to Sarah

Your follow-ups, ready every day

In the CRM, click “Follow-up with the AI Assistant”.

  1. 1

    See who to prioritise

    At the top, today’s tip on which customer to start with, plus a summary of active, scheduled and postponed follow-ups.

  2. 2

    Understand why

    Each card shows the reason —inspection due, overdue service— and why the agent suggests that follow-up.

  3. 3

    Message in one click

    Send WhatsApp opens the message with the template and the customer’s details already filled in.

  4. 4

    Schedule or postpone

    From the card menu: book an appointment, postpone 7 days, 15 or a month, or change the status.

Customers who come back, without chasing

No customer forgotten

Inspection and service due dates show up on the right day.

Value at stake, at a glance

What open opportunities add up to and what you’ve recovered in the last 4 weeks.

Messages ready

Meta-approved templates with the variables already filled in.

Consent only

Only customers who have signed the notification consent are included.

Scheduled and postponed follow-ups come back to your list on the right day, and everything sent to the customer is kept in their record, under Communications.

It lives in your CRM

The agent works on your Cafler OS customers and vehicles. And when the customer replies on WhatsApp, the WhatsApp agent picks up the conversation.

Questions about the CRM agent

From your customer data: inspection and service due dates, unanswered estimates and each vehicle’s history. The follow-up list is prepared automatically every day.
No. It gets the message ready and it goes out when you click Send via WhatsApp. You can also save it as a draft.
Because WhatsApp only lets you start a conversation with Meta-approved templates. The variables —name, plate, days— fill in automatically from the record.
Yes, it comes with every Cafler OS plan, with a monthly AI usage allowance. You can see usage at any time and, if you need more one month, you top it up from Settings.

Try it in your workshop

15 days free. Or book a visit and we’ll show it to you in your own workshop.

Try it free