Everything coming into your workshop today, on a single screen
Appointments, technicians, bays and cars in progress on the same screen. And Cafler AI, the AI for aftersales, tells you where to start so everything that has to go out today goes out.
Nora Reid13:30This one closes faster than the rest. Start here and you buy time for the whole day.
Do itNot now
Aaron Pike15:00
Josh Grant10:30
Marie Shaw11:00Aaron Pikewaiting on part
Danny Loweestimate pendingAaron Pike09:30Josh Grant11:00Waiting on the lift · Brakes needs the lift and it is busy right now — in the queue.
Tell the customerNora Reidpick-up 14:00Josh Grantpick-up 16:30Your workshop’s day, in whichever view you need
Each view answers a different question: what slot you have left today, how the week is shaping up, what is being worked on right now. Switch between them without leaving the module or losing your filters.
Give a drop-off time while the customer is still on the phone
The day by technician with its gaps, the week to spread the load and the month to place services and inspections with room to spare. You know straight away what you can promise and which lift you have to do it with.
The order of the day, proposed and explained
You start the day knowing which car goes first and why. Cafler AI looks at the deliveries, the bays, the lift and each technician’s workload, and proposes an order you can apply as it comes or adjust your way.
- First thing in the morning you have the order worth taking today’s cars in.
- Every car comes with its reason in one line: the tightest delivery, the free bay.
- What is approved with no slot, it offers to fit in: say how long it takes and it lands.
- Apply, adjust or skip. Whatever you apply is logged and can be undone.
No service time — needed before it can be scheduled
Book the appointment in the time the call takes
You pick up the phone, type the plate, and there is the customer, their car and what you did to it last time. The appointment is booked before you hang up.
- Regulars never have to repeat their details: the plate brings them in.
- A new car is created from the plate and little else; the rest, when you can.
- Book them for another day or take the car in right now if it is at the door.
- It suggests the freest technician and a compatible bay, and you say yes.
The technician and the bay, proposed by workload
As you set the time, the diary has already checked who has the lightest day, which bay takes that service and what slot is free. It proposes all three with the reason beside it and the alternatives below, so you decide in one click.
- The proposal arrives ready: technician, bay and time, without opening another screen.
- Every choice comes with its reason: lightest load today, compatible bay, free slot.
- Below it, the alternatives with each technician’s workload, in case you prefer someone else.
- Accept the suggestion or assign manually. The last word is yours.
Josh Grant0 jobs todayLightest load todayNora Reid1 job today1 job todayMarie Shaw1 job today1 job todayAaron Pike2 jobs today2 jobs todayThe car leaves with everything in writing, and you never type it twice
What gets decided at check-in travels all the way to the handover and the invoice. Nobody copies data from one screen to another, and the customer drives off with everything in writing.
- Each technician sees their own and you see where every car stands, without asking.
- Anything waiting on a part or an estimate shows up before it takes a bay.
- The work order comes out of the appointment, and the invoice and handover from it.
- The customer gets their appointment reminder, and you the alert if they miss it.
TechnicianAaron PikeBayBay 1 · MechanicalDateMon, 18 May08:30 – 09:30StateIn repairNotesOil change + filters · 5W30See the scheduler running with your own services
A 30-minute live demo: we walk you through it with your workshop’s hours, services and bays.