Cafler AI

The AI agents that work inside your workshop.

One organises your day and carries out what you ask. Another keeps your money up to date. And others put the day's queue in order, tell you which customers to bring back, write the quote and recommend what to buy. All inside Cafler, all with your data.

See it working

It's not a chat that answers you.
It's the one who does it.

You ask.
It does it.

It creates appointments, customers, quotes, stock and work orders. In your database, for real — with the buttons to go and see it.

It leaves it done in your database, not in a draft

It knows how your
workshop is doing today.

Ask it about the day, about what you're delivering, about what's stuck. It answers with your numbers and suggests what to do with the gap.

It tells you before you even ask

Shortcuts and a
text box.

The day's summary, the month's KPIs, the stuck vehicles, critical stock, the month-end close. Or type whatever you need, with nothing to learn.

No menus: just start typing

Type it. It's already done.

This isn't a product video: it's the CAFI chat. Pick a request and watch it work, step by step, until it's done in the workshop.

CAFI · workshop assistant

Battery replacement for Anna Sanders

online

How can I help you today?

Ask me about your workshop, your calendar, your quotes or your stock.

Ask CAFI…

All in one conversation

Twenty things you can ask it for today.

No menus, no hunting for the right screen. And it checks with you before every important action.

Calendar

  • Book an appointment
  • Move or cancel an appointment
  • Find free slots
  • See the day's queue
  • Assign a mechanic

Customers and vehicles

  • Register a customer
  • Add a vehicle
  • Check their history
  • Upload their documents
  • Import your whole customer base

Quotes and work

  • Create a quote
  • Send it to the customer
  • Open a quick work order
  • See stalled work orders
  • Know what you're delivering today

Purchasing, stock and money

  • Add stock
  • See critical stock
  • Buy on the marketplace
  • Check your wallet
  • Set up your workshop

The paperwork, inside

The delivery note gets into the platform on its own.

Excel, CSV, PDF, Word or a photo taken with your phone. CAFI reads the document, shows you a summary of what it understood, waits for your OK and loads it in one go. No templates and no typing records in one by one.

Your customer and vehicle base, loaded in an afternoon.

delivery-note-lubrimed-august.pdf

I've read 6 lines. This is what I'm going to add:

  • 205/55 R16 91V8 units£46.90
  • 225/45 R17 94W4 units£61.40
  • 5W30 oil · 4 l12 units£16.80
  • Oil filter20 units£3.75
Confirm and load
Upload file Take a photo Dictate by voice
Ask CAFI…

Specialised agents

A specialised agent in every module.

There's no conversation here. The recommendation shows up in the module you were already working in: the platform works out the order and the numbers, and the AI gives you the reason in one line. And you choose which modules it gets ahead in.

Make the most of your schedule

It prioritises the queue, the gaps and MOT due dates.

Which vehicle to start with and why: promised handover, duration, parts on hand and workshop capacity.

Make the most of your schedule

Inside the same chat

Agents in the chat: you ask, it gets done.

One single conversation for everything. You don't pick who to talk to: you write what you need and the right speciality steps in. It's done in your database, with the button right there to go and see it.

Scheduling and appointments

You ask for the appointment the way you would say it out loud and it is booked, moved or cancelled, with the slot and the technician already assigned.

Customers and vehicles

You add a customer, pull up their history or upload their paperwork. And you can load your whole book from an Excel, a CSV or a photo.

Quotes

You write the job in your own words and it comes back as lines matched to your catalogue. It sends it to the customer and tells you the moment they reply.

Purchasing and stock

The delivery note goes in from a PDF or a photo, you see what needs restocking day by day and you buy on the marketplace.

Workshop setup

Opening hours, services, bays, staff, warehouses and pricing rules, one step at a time.

Finance and month-end close

Margin, revenue trend and top customers, with the recommendations ranked by priority.

And one that serves your customers, not your team

The agent that answers the workshop's WhatsApp.

It handles, books and quotes for your customers 24 hours a day, and shares the same subscription as CAFI.

See that agent

Everyone sees their own thing.

CAFI applies the role of whoever is asking: a receptionist and the group administrator get different answers to the same question.

Role-based permissions

It only answers with what that person can already see in the platform, and always within your own workshop: the scope comes from the session, not from what it is asked.

Encrypted data

Encrypted at rest and in transit, processed in line with the GDPR, and ISO/IEC 27001 certification in progress.

It confirms before acting

Every important action goes through a one-line "shall I?".

It takes nothing for granted

If it couldn't do it, it says so. It never invents a result.

No surprises

You always know how much you've used.

AI usage is included in your subscription, with a single allowance for your whole organisation: what your team spends inside the platform and what serves your customers on WhatsApp, all in one place.

And if one month you need more, you top it up instantly from Settings.

What's left

Your organisation's AI usage in the current cycle.

Current cycle · renews on 1 September

CAFI · internal chatyour team
WhatsApp chatyour customers

One AI for every aftersales sector

Workshops, dealers, fleets or service stations: Cafler adapts to your operation and runs it on autopilot.

Workshops

Workshops

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Dealerships

Dealerships

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Fleets

Fleets

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Service stations

Service stations

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Renting

Renting

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Rental Car

Rental Car

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OEMs & diagnostics

OEMs & diagnostics

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Spare parts

Spare parts

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Distributors

Distributors

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Integrators

Integrators

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Frequently asked questions

What workshops ask us most about the agents.

No: it's your copilot inside Cafler OS. It saves you the journey in the day to day —creating an appointment, checking stock, registering a customer, uploading a document— and everything it does is recorded in its module, with its own screen and history.
Ask for it in plain words. "Book Monday at 10 for Anna's Ford Focus", "how much Michelin stock do I have?", "how do I set up opening hours?". Without walking through menus or knowing which screen everything lives on, and with the answer or the action done in seconds.
Yes, and it's what saves the most time. Give it an Excel, a CSV, a PDF, a Word file or a photo of a list and it extracts the data on its own: stock and delivery notes, customers and vehicles, service rates, staff or warehouses. It shows you a summary of what it understood and loads it once you confirm.
It works from day one, and it performs at its best once you have opening hours, services, staff and the warehouse in place. If you haven't done that yet, CAFI takes you through it step by step: what to set up, in what order and what each thing is for.
It's designed not to make things up: it always checks your workshop's real data before answering and, if it doesn't have a figure, it says so instead of guessing. It confirms with you before every important action and never assumes one it hasn't completed, so what it tells you is what's in your platform.
It runs on Amazon Bedrock with Claude models: the most capable one for conversation, and a faster one for whatever appears inside a screen, where every second counts. And one design rule holds it all together: calculations with consequences — prices, quantities, priorities — are done by the platform, not by the model. The AI writes on top of figures that are already worked out.
Yes, CAFI comes with every Cafler OS plan. Each plan includes a monthly AI usage allowance, shared across your whole organisation, and you can see your usage at any time from the back office.
We let you know in good time as you approach the limit, and you top up the allowance instantly from Settings — or move up a plan if it's worth keeping the pace. The allowance renews on its own every month.
See all frequently asked questions

Cafler AI

Stop typing your workshop.

We'll show you with your own services and your own prices, in half an hour.