Cafler AI
Work order agent

From inspection to update, in one click

When the inspection is done, it sorts the findings by priority and prepares the WhatsApp for the customer. If they say yes, it goes to the estimate.

Try it free
New full work order
WO-2026-0324CustomerDaniel TanPlateSLA 4721 XVehicleVolkswagen Golf
DoneVehicle check-inSee details
DoneTechnical inspectionSee details
In progressEstimateSee details
PendingWork orderSee details
PendingInvoice and paymentSee details
PendingVehicle handoverSee details
Customer update with Cafler AIWO-2026-0324
What the inspection found
Safety first · 1 finding
Oil filterOil and fluids
Recommended · 2 findings
BatteryBattery
Jump leadsEmergency kit
If they say yes, it goes to the estimate
Oil changeS$128.16
Battery replacementS$208.80
Emergency kitFree lineNo price
CloseNotify customer
Update sent to the customer on WhatsApp

Customer updates after the checklist

In a full work order, open the Technical inspection and click “Finish inspection”.

  1. 1

    Finish the inspection

    When you close the technical inspection, the agent prepares the update with the work order number.

  2. 2

    Review the findings

    Sorted by priority —safety first, then recommended— with the services that would go into the estimate.

  3. 3

    Notify the customer

    They get a WhatsApp asking if they’d like an estimate. Nothing goes out until you click Notify customer.

  4. 4

    Follow the reply

    The inspection shows as sent and awaiting reply. If they say yes, the services move to a draft estimate.

More jobs approved, no phone calls

Clear findings

Safety first, recommended after: the customer sees what’s urgent.

Replies from their phone

The customer answers on WhatsApp, without waiting for your call.

Estimate ready

The services with their prices move to a draft estimate.

Nothing goes without your OK

The update is only sent when you click Notify customer.

The agent focuses on the mechanical faults found in the inspection; bodywork and paint damage isn’t included in the update.

It lives in your Work orders

The agent works in the Cafler OS work order module, when you close the inspection of each full work order.

Questions about the work order agent

On full work orders, which are the ones with a technical inspection. Quick work orders don’t have one.
The services move to the estimate: the one already open on the work order or a new draft, so you can check prices and send it.
No. The agent focuses on the mechanical faults found in the inspection; bodywork and paint damage isn’t included in the update.
Yes, it comes with every Cafler OS plan, with a monthly AI usage allowance. You can see usage at any time and, if you need more one month, you top it up from Settings.

Try it in your workshop

15 days free. Or book a visit and we’ll show it to you in your own workshop.

Try it free